Earth Class Mail
This is the best time to really see the full value and convenience of the service. With a computer and Internet service, you can view all of your mail as if you were in the same spot the whole time. We can ship your mail to meet you at designated points in your travels. And with our upcoming feature to allow you to set automatic rules based on the size of your mail, you can have your mail identified by shape and size, and have the contents automatically scanned, without your even logging into your account.
When you click on the “Shred” or “Recycle” button, we don't actually destroy the designated mail immediately. All deleted mail gets moved to a different storage area from active mail and is guaranteed to remain in our storage for another 24 hours, during which time you may decide to “undelete” any item.
For example, if you request mail be destroyed, but after reviewing the scanned image you decide you'd like to keep the original, you can undo the request in your "Pending" folders. There is no extra cost for this convenience.
We can shred it or recycle it (we recommend recycling, which is far more environmentally friendly).
As of Oct. 11, 2008, we offer shipping via FedEx and the U.S. Postal Service. Our preferred carrier is FedEx and we are pleased to be able to pass along our volume discount to our customers. For international shipments, we use USPS by default, but if you wish to use FedEx for these shipments, please contact our Customer Support team for information.
Yes, unless such forwarding is prohibited by international law or treaty. Some countries also prohibit shipping of certain kinds of goods within their borders; be sure you do not attempt to ship goods in violation of national laws.
Any mail piece, parcel, or package may be forwarded using the either the lowest-cost or fastest shipping method — it's your choice. A handling fee is assessed to shipments.
As a Commercial Mail Receiving Agency (your agent for receiving your mail), we are obliged by law to re-envelope all mail that we forward. That means that we cannot merely put a stamp on a letter and re-forward it. (There are other reasons to re-envelope, including for security, tracking and loss-prevention, and in order to allow fast automated retrieval.)
The current turnaround time for mail scanning is one business day from the time of your request.
Scanning is often cheaper than forwarding, you get your mail faster, you can be anywhere in the world where there's a computer and an Internet connection (rather than having to be at a particular place just to get your mail), and delivery is even more certain and secure than the already highly reliable postal mail or overnight carriers. Whatever the reasons, our clients choose to have us scan their letter mail more often than they ask us to forward-ship it (packages not included, of course).
Only when you ask us to. We start by scanning the envelope, without opening it. If you want us to shred, recycle, or forward-ship the envelope, we'll never need to open it. But most of our customers love the convenience and cost savings of having us scan the contents of some of their mail. When you ask us to scan the contents, we do so in a high-security environment (click to see the security page on the Earth Class Mail corporate website).
It's easy, convenient, mobile, and fun -- like email or a cell phone, you can now manage your mail from anywhere in the world, at any time. After you sign up, you decide what sorts of mail to redirect to our Remote Addresses (as well as which mailers to inform of your new address). We receive the mail every day, scan the outside of the envelopes, and await your online command for what to do next. Your options are to:
