We take mail security seriously:

When comparing Earth Class Mail to other vendors – or your own employees and facilities – be sure to ask the tough questions about security and confidentiality. We Consulted the Experts. In developing our services, we first consulted with a variety of security experts to identify and adopt all of the best practices available:

  • FBI Cybercrimes Division
  • U.S. Postal Service Inspector
  • Insurance carriers
  • Fraud experts
  • IT security experts

In developing the Earth Class Mail online mail service, we didn't stop at the industry best practices. We redefined them by developing a patent-pending security system that's far beyond anything currently available to private-sector businesses that outsource either hardcopy or electronic documents.

Secure Online Mailbox. Some companies advertising “Online” and “Paperless” PO Boxes do not hold your mail in a secure online mailbox – they actually email your mail in PDFs which can potentially become vulnerable to identity theft.

Security-Cleared Employees. We hire or subcontract only the most trustworthy employees. Many also happen to be handicapped veterans whose employment at good wages we strongly support.

No Customer Information Can Be Captured in Any Way. We ban all recording devices in the mail handling area. No phones, open computer ports, personal cameras, or any devices that could record or send information are allowed in secured areas. Not even a pencil is allowed. We know of no similar security outside of top-secret government establishments. What's more, once you ask us to open a mail piece (i.e., in order to scan it for you), that piece is never outside a patent-pending sealed envelope unless both the mail piece and staffers in the area are on our security video.

You Have Complete Control Over the Level of Confidentiality. We don't open any mail without your consent. If a piece is ultra-sensitive, then you can either choose not to send it to us or, if it's already here, you can ask us to forward it to you unopened. Other companies open all of your mail because they don’t have our patent-pending technology that allows you to choose.

We Know Where Your Mail is at Any Time. Unlike any post office or mail forwarding service, we track every piece of mail in our system. Even the U.S. Postal Service can't tell you where your mail is at any point in time -- including after it's been lost. But we can, which is why loss here is virtually unheard-of. Every piece of mail in our facility is bar-coded and tracked continuously from the moment it arrives to the moment it leaves.

Your mail is secure with Earth Class Mail.